Responsible Gaming

Our Approach

Gambling should be something you enjoy, not something that takes over. When that line gets crossed, it rarely happens all at once – it creeps in gradually, and by the time most people notice, habits are already formed. We are aware of that, which is why the tools on this page are built into every account from the start rather than tucked away somewhere hard to find.

Tools only go so far, though. A lot of it comes down to being honest with yourself. If you have found yourself chasing losses, spending more than you meant to, or feeling irritable when you step away — those are not things to brush off. This page exists to help you take stock before things get harder to manage.

Tools Available in Your Account

You can set deposit limits directly from your account settings – daily, weekly, or monthly caps, whichever fits how you manage your money. Session reminders are also there if you want a nudge after a set amount of time. Neither of these requires a support ticket or a waiting period. You change them yourself, and the lower limits take effect immediately.

Spotting a Problem Early

Gambling problems rarely announce themselves. They tend to grow quietly – a little more time spent, a little more chased back, a little more irritation when it does not go your way. Some of the clearer signals are spending beyond what you planned, finding it hard to walk away mid-session, or gambling specifically to recover what you have already lost.

Keeping Younger People Safe

The platform is for adults only, and we check that during registration. If you share devices at home with younger people, parental control software is worth setting up – it blocks access to gambling sites and is free in most cases. A quick search will bring up several options that work across different devices and browsers.

We do not advertise to under-18s, and we treat any report of underage access as something that needs immediate attention. If you think a minor has been able to use an account, get in touch with us straight away.

Where to Find Support

If gambling has started to feel like a problem – whether for you or someone around you – the organisations below offer real help. All of them are free and confidential, and none of them require you to be at rock bottom before you reach out.

• GamCare – free support, information and counselling for anyone affected by problem gambling in the UK.
• BeGambleAware – confidential help and advice, available 24/7 via phone and live chat.
• Gamblers Anonymous – a fellowship of people who have experienced gambling problems and support each other through recovery.